Problem
How might we provide professors and students of Tech De Monterrey university a portal that will enhance efficiency, transparency, collaboration, and communication?
Approach
We worked closely with the main stakeholders of the university, to conduct the user research, identify the problems we were going to try and solve and ideate on solutions.
The research included interviewing over 30 students and professors across 5 campuses in Mexico in order to gain a deeper understanding of their daily tasks, routines, systems they are using, main challenges needs and pain points.
We also conducted several design thinking workshops to identify problems, define the personas and based on research finding ideate on solutions.
Aha Moments